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A secretary is a person who provides administrative and organizational support to an individual or organization. The duties of a secretary vary depending on the size and type of organization they are working for, but generally include taking dictation, filing documents, managing correspondence and scheduling appointments. They may also be responsible for preparing reports and other business-related tasks as directed by their employer. In addition to providing office support services, secretaries often serve as liaisons between their employers and clients or other external contacts such as vendors or suppliers. The primary role of a secretary is to provide assistance in organizing workflow within an office setting while maintaining confidentiality when dealing with sensitive information regarding employees, customers/clients, etc., It’s important that all details related to projects are accurately tracked so that deadlines can be met efficiently without any miscommunications occurring along the way which could result in costly delays or mistakes being made down the line. To ensure this happens smoothly it requires excellent communication skills both verbally & written; attentional detail; knowledge about how certain software programs work such Microsoft Outlook & Excel; strong interpersonal skills with ability handle multiple tasks at once while remaining organized throughout entire process from start finish – these just some key attributes needed succeed job position! In summary: A Secretary plays an integral part in keeping everything running smoothly behind scenes by providing essential administrative support service through efficient management various processes within workplace environment (e.g., document preparation filing). This includes having exceptional communication capabilities coupled great attention detail help complete assigned tasks time successfully ensuring highest quality standards achieved every step way!