Customer Operations Staff

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A customer service representative is a type of professional who helps customers with questions, complaints, and praise. They act as the liaison between the customer and company they’re representing. Most of the time, representatives work in call centers where they use phones and computer systems to help customers. When calls come in, reps listen to each issue carefully before responding. Many problems can be solved quickly by providing step-by-step solutions or explaining procedures thoroughly. Other inquiries may require more research on the rep’s part before a resolution can be provided; if this is the case, reps take down detailed notes so that follow-up can be done later. Customers often become frustrated when dealing with companies; good customer service reps know how to diffuse tense situations by staying calm and polite at all times." "In some cases–especially ones involving legal matters or sensitive topics–customer service representatives need to escalate issues to supervisors or managers.

Customer Service Agent

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Earn Additional Income as a Customer Success Advisor Expert

Customer Service Agent

A self employed customer service representative can make money on a per project task basis by seeking out projects through job boards, freelance websites, or social media platforms. Projects may include responding to customer inquiries via email and/or telephone, providing support for customers using the company’s products or services, creating knowledge base articles that help customers troubleshoot issues they are experiencing with their product or service, and more. Alternatively a self-employed customer service representative could earn extra income through side hustles such as virtual assistant work (managing calendars & emails), online tutoring jobs (teaching students in specific subject areas), doing data entry tasks for businesses such as entering invoices into accounting systems , transcribing audio recordings into written documents etc., selling digital skills like web design & development services , graphics designing etc., offering writing services (blogging / copywriting) to companies looking to boost their content marketing strategies. They might also provide consulting services related to customer engagement best practices and other topics of expertise within the field.

  • Gigs

Customer Success Advisor
Global Remote

Place your Customer Success Advisor gigs Ad here and reach millions of our customers and beyond. Sign Up and advertise on gigexchange today.

Manage You Dating Life, Apps, Tinder Bumble Hinge,
Remote Remote Star Mashaid A

Manage You Dating Life, Apps, Tinder Bumble Hinge,

Looking for a gig administration or customer service
Remote Remote Star Neishia G

Kindly contact me ASAP

urgent assistance required
PL Poland Bytom/Katowice Star Deborah A

looking for a job urgently

Sales , Relationship Management , Content writing , BD
Remote Remote Star Sweta R

Business Development

request for administrative/secretarial assistance
Remote Remote Star julia W

- temporary secretarial help

full set up
Remote Remote Star Beatrice G

international touring

Distribution of Ads outside of Stadium in berlin
DE Berlin Star STAVROS P

Buttons Distribution to Stadiums

Human Resources
Remote Remote Star Yiga J

Human Resource | Talent Acqusitions | Operations management | Occupation Health and Safety | Logistics Management | Social work | Warehousing management | Project planning

HBS Consultancy
BG Bulgaria Star HBS C

HBS Consultancy is the top international recruitment agency in India, Nepal, Bangladesh and Sri Lanka providing complete staffing solutions across the world.

Find Customer Support Jobs Near Me

Customer Service Agent

A customer service representative is a professional who provides support to customers with inquiries, problems or complaints. This type of job requires the ability to effectively communicate and interact with people in person, by telephone and through email. The customer service representative must be able to listen carefully to what customers have to say, understand their needs and provide accurate information about products and services as well as solutions for any issues that may arise. They must also ensure that all customer interactions are recorded accurately so they can be used for future reference if needed. Additionally, Customer Service Representatives should offer an optimal level of quality when dealing with clients; this includes being friendly at all times while maintaining professionalism throughout the interaction. Customer Service Representatives typically work in retail stores or call centers but can also work from home depending on the company’s preference. It is important for these professionals to stay up-to-date on product knowledge so they are prepared answer questions regarding features and benefits during each conversation quickly and accurately without referring back too often either internally or externally (i..e internet searches). Finally it is essential that Customer Service Reps maintain positive relationships with existing clientele while working diligently towards creating new ones through effective communication strategies such as active listening skills combined with helpful problem solving tactics

  • Jobs

Customer Support
Global Remote

Place your Customer Support jobs Ad here and reach millions of our customers and beyond. Sign Up and advertise on gigexchange today.

Customer Advisor with Dutch language
Remote Remote

Remote Work in Greece

Netflix Customer Support with German
Remote Remote

Remote work in Greece - Equipment provided

Mercedes - German Customer Support - Remote
Remote Remote

Remote in Greece - Equipment provided

Customer Service Representative - Italian
Remote Remote

Remote Work in Greece - Equipment provided

Customer Service Representative - German(Remote GR)
Remote Remote

Remote Work in Greece - Equipment provided

Credit Conslutant Ovcha Kupel Sofia

Are you ambitious and looking for a dynamic career? Join our vibrant and expanding financial team as a Credit Consultant. Be part of our success story!

Search Customer Service Associate Volunteering opportunities

Customer Service Agent

Volunteer work can be an incredibly rewarding activity for customer service representatives. Not only will it help to build meaningful relationships with the local community, but it also gives them a chance to give back in ways that are not directly related to their job description. One way a customer service representative could get involved is by volunteering at charities or non-profit organizations that relate to their profession. For example, they could volunteer at animal shelters where they would assist with cleaning cages and providing care for animals up for adoption — this would allow the representative to practice interacting with customers from different backgrounds while connecting on an emotional level due to the nature of taking care of these creatures in need. Another option is mentoring younger students who may be interested in pursuing similar career paths as themselves; here, CSRs can provide guidance and advice based off of their own experience within the industry which might ultimately lead these aspiring professionals down successful paths later on down life’s roadways. Finally, some companies offer specific initiatives that employees can join such as fundraising efforts or donating goods/services when needed during natural disasters or times of crisis; although this kind of action isnt necessarily “volunteering” per se (as most company-sponsored activities are done through paid time off), it still goes without saying how much impact even small gestures like these have made over history whether its through monetary donations or simply giving someone your time & energy - both very valuable commodities!

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Customer Service Associate
Global Remote

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Remote Remote

Travail simple en quelques minutes sans aucune difficulté

Entrepreneur Coach Orlando

Experienced Business Coach looking to give back to the young and aspirational entrepreneurs

Analyst / Agile Coach
Remote Remote

I am open to help with analytics and Agile methodologies

Volunteer on gigexchange All NZ

Spread the word to friends & family about the new feel good economy

Promote & Advertise Your Customer Operations Small Business for FREE

Customer Service Agent

Customer service businesses can promote their services in a variety of ways, including traditional advertising methods such as radio and television spots, newspaper ads, direct mail campaigns, and more modern approaches like email newsletters or social media marketing. Creating an effective website with helpful content is another great way to reach potential customers. This could include educational videos that explain the benefits of using your particular customer service business or informative blog posts on topics related to customer service trends. Additionally you should make sure that all information about your company’s services are easily accessible from the homepage so visitors have no trouble finding what they need quickly. Another important aspect of promotion for any type of business is word-of-mouth referrals from satisfied clients who share their experiences with friends and colleagues; by providing excellent customer support you increase chances that people will recommend your company when asked for suggestions on where to find good quality help. Finally joining local organisations relevant to the industry can be beneficial both from a promotional perspective as well as networking opportunities which may open up new avenues for collaboration in future projects

  • Promote

Customer Operations
Global Remote

Place your Customer Operations promote Ad here and reach millions of our customers and beyond. Sign Up and advertise on gigexchange today.

Customer Support Agent Greece

We have multiple positions for Fluent German/Dutch/French/ Italian/Czech/Slovak Speakers with a stronghold of English.

Customer Support for Fluent German Speakers Greece

For customer service C2 German+ B2/ B1 English Speakers must For Tourism B2B sales C2 German + C1 English Speakers must

£80 UK PAID Focus Group!
Remote Remote

£80 Fast Food Focus Group!

The Virtual Farmhand
Remote Remote

Fully insured and qualified Virtual Assistant specialising in Agribusiness and Agriculture.

Malta Cleaning Services
Remote Remote

Our team is highly experienced and fully licensed, ensuring the highest standards of cleaning for your residential or commercial space.

Security Services
Remote Remote

We aim to create a company that meets and exceeds the Government's Protective Security Requirements for managing personnel, physical and information security, while providing a career pathway for our employees.

Company Registration in Portugal
Remote Remote

We provide company registration and business address services in Portugal

Accounting Services in Portugal
Remote Remote

We provide business accounting services together with Company formation and Business Address services.

Customer Service Agent Duties & Responsibilities

Answering customer questions about products and services

Providing information about prices, promotions, and product availability

Processing orders and returns

Handling customer complaints and feedback

Managing customer accounts

Upselling additional products or services as appropriate

researching solutions to customers problems

Referring customers to other departments or specialists as needed

Scheduling appointments for service or repairs

Investigating warranty claims

escalating unresolved issues to supervisors

training new Customer Service Representatives

maintaining records of customer interactions

monitoring call center metrics

developing processes improvements

analyzing data to identify trends

writing reports on performance

participating in team meetings

coaching junior staff

assisting with special projects

Remote Work Opportunities

Don't take our word for it. Build your online brand through our trusted customer testimonials.

Star Star Star Star Star

Jay is an awesome Global Customer Success Advisor.

We have loved your work and communication throughout the gig.

Jay your ability is second to none!

We highly recommend gigexchange & Jay. We have told ALL our friends and family about the service we experienced.

If anyone is looking for an expert Customer Success Advisor then Jay is for you!

Star Star Star Star Star

Great Service! Great Communication! Great Price! Very Happy with Leroy!

We had been on the lookout for a Customer Success Advisor for ages but couldnt find anyone.

Luckily gigexchange came to the rescue and we found Leroy immediately.

We’ll certainly use Leroy & other freelancers on gigexchange for our other projects we have in the future.


Frequently Asked Questions

Are gig workers verified? Can I trust them? arrow-right
All gig workers must be identity verified by Stripe when registering as a gig worker. This adds an additional level of trust to our platform. Because we offer a reputation service, you can also see all historical work conducted by the worker. This quickly builds trust within the marketplace, but also removes fraudsters and scammers. Any behaviour that breaches our platform standards results in those worker being removed from our platform.
What makes a great gig listing? arrow-right
The gig is a defined task, with a pre-determined outcome. If you ensure your scope of expected work is detailed, with a level of quality specified, this will reduce any miscommunication/misinterpretation when gig workers review.
Can I report offensive or harassing behaviour? arrow-right
Yes, we take very seriously any behaviour that is threatening, violent, aggressive or harassing. We recommend all communication is through our chat portal, so we have an audit of this. Please contact us through our contact page.
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See the technical specifications page in our Help Centre. Our preferred browser is chrome. Always use the latest version. We do not recommend using IE for our platform
How do I build my brand? arrow-right
Ensure your profile is fully up to date, representing yourself and your skills as honestly as possible. For any gigs won, conduct yourself with grace. Treat the customer with respect. Keep the customer updated on progress of the gig. Ensure you keep evidence of your work. Complete the gig to a high level, within the agreed timeframes. This will ensure your ratings and reviews are exemplary. This will ensure your brand is in demand for future gigs you are interested in.

See here for more Help & Support questions