Retail Shop Assistant Job Description
What is a Retail Shop Assistant Professional?
A retail store assistant is someone who works in a retail setting, such as a department store, grocery store, or clothing store. Retail store assistants typically have various responsibilities, such as helping customers find items, stocking shelves, conducting price checks, and handling returns. In some cases, retail store assistants may also be responsible for opening and closing the store, as well as completing sales transactions.
What does a Retail Shop Assistant Expert do?
Working as a retail store assistant can be fast-paced and demanding. However, it can also be rewarding, especially when assisting customers with their shopping needs. If you are interested in pursuing a career as a retail store assistant, it is important to have basic customer service skills and knowledge of the products sold in the particular type of store where you would like to work. It is also helpful to be able to work independently and efficiently while still providing quality service to customers.
What are the Skills of a Retail Shop Assistant?
A retail store assistant needs a wide range of skills and experience in order to be successful. They need to be able to communicate effectively with customers and understand their needs. They must also be able to work quickly and efficiently in a fast-paced environment.
What makes an Expert Retail Shop Assistant?
Furthermore, they need to possess basic math skills in order to accurately calculate prices and discounts. Finally, it is also important for retail store assistants to have excellent organizational skills so that they can keep the store tidy and stock shelves correctly.
What level of Experience & Qualifications are required to be a Retail Shop Assistant?
Industry Experience: - Experience in a customer service role, preferably in a retail setting. - Working knowledge of retail store policies and procedures. - Experience using standard point of sale equipment, such as cash registers, scanners and credit card machines. Training: - Specific training for the specific products or services being offered at the individual store/business where they are employed. Familiarization with all relevant safety procedures related to the job duties being performed. - Knowledge of applicable state laws and regulations pertaining to sales tax collection/reporting processes Qualifications/Certification: - Completion of an approved course in customer service or retail operations with certification from an accredited organization (e.g., National Retail Federation). Education: - High school diploma or equivalent (such as GED) is often required for employment consideration for many entry level positions; some businesses may require additional higher education courses or certifications related to their field of expertise
What is the Salary of a Retail Shop Assistant?
Retail Assistant Junior Level: Retail assistant positions that require the minimum level of experience and qualifications may earn anywhere from minimum wage to $9 per hour. However, this will typically depend on an employers location, the cost of living in that area, and other factors. Retail Assistant Mid-Level: At a mid-level position, retail assistants generally make between $10 to $12 per hour but may also receive additional benefits depending on their respective responsibilities. These may include paid time off (PTO), flexible work hours/schedules and more. Senior Level Retailed Assistants: Senior retail assistants are those with considerable experience working in a related field or within the company itself. According to PayScale estimates, senior retail assistants can expect to make approximately $13-$15 dollars an hour for their services depending on their skillset as well as other factors like location and cost of living in that particular area. On top of this salary range there is also potential for bonuses for achieving goals set by management or store performance standards
What are the Working Conditions for a Retail Shop Assistant?
The general working conditions for a retail assistant will depend on the employer, but in general they usually include shifts throughout the day, working weekends, and holidays. Working conditions can often include standing for long periods of time and customer interaction. They are usually expected to maintain cleanliness in their working area of the store while dealing with merchandise and customers. A retail assistant may be required to lift boxes or other objects related to product stocking throughout the store as part of their job duties. The environment may also be loud depending on how busy it is or during special events hosted by the store that require more customer service assistance from staff members.
What are the roles and responsibilities of a Retail Shop Assistant?
Maintaining stock levels and conducting stocktake when necessary
Replenishing shelves as and when needed
Dealing with customer queries and complaints in a professional manner
Assisting customers with finding items they are looking for
Offering advice on products to potential customers
Upselling additional products where appropriate
Processing sales transactions quickly and efficiently at the till point
Answering the telephone promptly and dealing with enquiries courteously
Managing the flow of people in and out of the store so that it does not become too congested
liaising with other departments within the store to ensure smooth running of operations
Acting as a first point of contact for delivery drivers and signposting them to the relevant colleague if necessary
Undertaking regular patrols around the premises to identify any security or health & safety risks
Assisting customers with purchases and providing advice on products, loyalty schemes and promotions
Guiding customers to the right aisle or product they are looking for
Restocking shelves when needed and keeping displays tidy
Answering the store telephone and directing calls to appropriate colleagues
Processing payments at the till point using electronic tills or cash registers
Bagging up customer purchases carefully and accurately
Dealing with customer queries professionally and referring them to a manager if necessary
Undertaking staff training on new products, procedures or processes
Where can I find Retail Shop Assistant jobs?
- Create a profile on gigexchange and promote your Retail Shop Assistant skills to advertise you are Open to New Work Opportunities
- Ensure your Resume (or CV), or online work profile is up to date and represents your skills and experience. Ensure your reputation reflects your ability & attitude.
- Apply for Retail Shop Assistant Jobs advertised on gigexchange.
- Practise Retail Shop Assistant interview techniques to ensure you represent your personality and ability succinctly and confidently.
- Accept the job offer if the salary meets your expectations and the employer mission and purpose reflects your core values.
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Jobs
Remote
Gibraltar
Athens Athens
Dublin
Putten
What are the best job boards for Retail Store Staff jobs?
How can I hire Retail Shop Assistant staff online for my business?
The best job board for recruiting Retail Shop Assistant experts is gigexchange.com. Advertise full-time, part-time or contract jobs to find, hire & recruit trusted, experienced and talented Retail Shop Assistant candidates near you.
Are Retail Shop Assistant roles in demand in 2024?
Retail Shop Assistant experts are still in high demand in 2024. If you are an experienced Retail Shop Assistant or looking to train and become one. The job market is looking strong for Retail Shop Assistant jobs near me.