Box Office Clerk Job Description
What is a Box Office Clerk Professional?
A box office clerk is a person who works at a movie theater, selling tickets and bagging popcorn. They may also be responsible for tearing tickets, sweeping floors, and seating people in the theater. The job of a box office clerk is to provide excellent customer service to moviegoers. This includes answering questions about showtimes, ticket prices, and movie ratings.
What does a Box Office Clerk Expert do?
Box office clerks must be able to stay calm under pressure and handle large crowds of people. They must also have good math skills to accurately calculate change for customers.
What are the Skills of a Box Office Clerk?
A box office clerk is responsible for handling tickets and managing transactions at a movie theater, concert hall, or other entertainment venue. They must be able to handle customer service inquiries and deal with problems calmly and efficiently. Basic math skills are also necessary in order to complete sales quickly and accurately. The best candidates for this position are those who possess excellent customer service skills and are able to stay calm under pressure.
What makes an Expert Box Office Clerk?
Those with experience working in fast-paced environments will likely excel in this role. A high school diploma is usually the minimum educational requirement for this position, though some employers may prefer applicants who have completed some college coursework or hold a degree.
What level of Experience & Qualifications are required to be a Box Office Clerk?
Industry Experience: 1. At least one year of experience working in a box office or ticketing environment. 2. Knowledge of ticketing systems and software, such as Ticketmaster, Eventbrite, etc. 3. Familiarity with customer service principles and practices. 4. Ability to handle cash transactions accurately and efficiently. 5. Ability to work independently and as part of a team in a fast-paced environment. Training: 1. On-the-job training from experienced colleagues on the use of ticketing systems and software, customer service principles, cash handling procedures, etc., as needed for the job role 2. Training on safety protocols related to COVID-19 (if applicable) Qualifications: 1. High school diploma or equivalent is preferred but not required 2 .Excellent communication skills both verbal and written Education: 1 .Associate’s degree in business administration or related field is preferred but not required
What is the Salary of a Box Office Clerk?
The salary expectations of a box office clerk can vary greatly depending on the level of experience and qualifications. For junior box office clerks, salaries typically range from minimum wage to around $15 per hour. These positions usually require little to no prior experience and are often entry-level roles. Mid-level box office clerks may earn between $15 and $20 per hour, depending on their experience and qualifications. These positions may require some prior experience in customer service or ticketing systems, as well as knowledge of basic accounting principles. Senior box office clerks can expect to earn between $20 and $25 per hour, depending on their level of expertise. Senior clerks are expected to have extensive knowledge of ticketing systems, customer service protocols, accounting principles, and other related topics. They may also be responsible for training new staff members or managing the day-to-day operations of the box office.
What are the Working Conditions for a Box Office Clerk?
A box office clerk is responsible for selling tickets to customers at a theater, concert hall, or other entertainment venue. They typically work in the lobby of the venue and are often the first point of contact for patrons. The general working conditions for a box office clerk include: • Working with customers face-to-face to answer questions and provide information about events, ticket prices, seating availability, etc. • Operating cash registers and processing payments from customers using cash, credit cards or other forms of payment. • Keeping accurate records of ticket sales and ensuring that all transactions are properly documented. • Maintaining an organized workspace and keeping track of inventory levels in order to ensure that tickets are always available when needed. • Assisting with customer service issues such as refunds or exchanges if necessary. • Following safety protocols such as wearing masks and maintaining social distancing guidelines when interacting with customers due to COVID-19 restrictions.
What are the roles and responsibilities of a Box Office Clerk?
Issue tickets to patrons.
Refund tickets to patrons.
Resell tickets to patrons.
Take payment for tickets from patrons.
Answer questions about the film schedule and availability of tickets from patrons.
Call other theaters to check on ticket availability for films not playing at our theater.
Give directions to our theater to lost patrons looking for their movie theater destination..
Hold will-call tickets for upcoming shows for pickup by the patron who reserved them .
Organize and maintain the waiting list for popular shows .
Keep track of returned , lost , or stolen tickets so that we dont oversell a show
Maintain order in the lobby and box office area during busy times
Help with set - up or tear - down before or after movies as needed
Create fun games or activities to entertain children waiting in line
Stay updated on new movies coming out so you can provide information about them
Train new hires
Follow policies and procedures regarding handling cash
Work with ushers and managers to ensure that people are seated according to their ticket type
Assist disabled customers with entering / exiting the auditorium 20 Help locate seats for large parties
Where can I find Box Office Clerk jobs?
- Create a profile on gigexchange and promote your Box Office Clerk skills to advertise you are Open to New Work Opportunities
- Ensure your Resume (or CV), or online work profile is up to date and represents your skills and experience. Ensure your reputation reflects your ability & attitude.
- Apply for Box Office Clerk Jobs advertised on gigexchange.
- Practise Box Office Clerk interview techniques to ensure you represent your personality and ability succinctly and confidently.
- Accept the job offer if the salary meets your expectations and the employer mission and purpose reflects your core values.
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Jobs
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Tokyo
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What are the best job boards for Ticket Office Salesperson jobs?
How can I hire Box Office Clerk staff online for my business?
The best job board for recruiting Box Office Clerk experts is gigexchange.com. Advertise full-time, part-time or contract jobs to find, hire & recruit trusted, experienced and talented Box Office Clerk candidates near you.
Are Box Office Clerk roles in demand in 2023?
Box Office Clerk experts are still in high demand in 2023. If you are an experienced Box Office Clerk or looking to train and become one. The job market is looking strong for Box Office Clerk jobs near me.